Effective Date: 11/3/2025
At Healio USA, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our website (www.healiusa.com).
1. Information We Collect
We collect two types of information:
a) Personal Information (Provided by You)
When you interact with our website, you may voluntarily provide personal details, such as:
- Name (e.g., when subscribing to our newsletter)
- Email Address (e.g., for contact forms or customer support)
- Phone Number (if applicable)
- Other relevant details (when you fill out forms, surveys, or feedback requests)
b) Non-Personal Information (Automatically Collected)
We collect non-personal data to improve our website and user experience. This includes:
- Device Information (browser type, operating system, IP address)
- Browsing Behavior (pages visited, time spent on site)
- Cookies & Tracking Technologies (to enhance functionality and analytics)
2. How We Use Your Information
We use your information for the following purposes:
✔ To improve user experience – Personalizing content based on preferences.
✔ To communicate with you – Sending updates, newsletters, and responses (only if you opt-in).
✔ To enhance website performance – Analyzing visitor trends and website usability.
✔ To maintain security – Monitoring activity to prevent fraud or abuse.
3. How We Protect Your Data
We take security seriously and implement safeguards to protect your data, including:
🔹 Secure Encryption – Encrypted connections (SSL) to prevent unauthorized access.
🔹 Restricted Access – Only authorized personnel can access sensitive information.
🔹 Regular Security Audits – We monitor and update security measures to prevent data breaches.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve functionality and analyze website traffic. Cookies allow us to:
- Store user preferences for a better browsing experience.
- Collect anonymized analytics for improving site performance.
💡 You can disable cookies in your browser settings, but some features of our site may not function properly.
5. Third-Party Services & Data Sharing
We may use third-party services like Google Analytics, Facebook Pixel, and email marketing tools to track website performance. These services have their own privacy policies, and we do not control their data collection practices.
🔹 We do NOT sell, rent, or trade your personal data with third parties for marketing purposes.
6. Your Privacy Rights
As a user, you have the following rights:
✔ Access Your Data – Request a copy of the personal data we have on file.
✔ Request Data Deletion – Ask us to delete your information (except where legally required).
✔ Opt-Out of Communications – Unsubscribe from newsletters at any time.
To exercise these rights, contact us at privacy@healiusa.com.
7. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised effective date. Please review this page periodically to stay informed.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, feel free to reach out:
📩 Email: privacy@healiusa.com
📍 Address: Healio USA Headquarters, 1001 Wilshire Blvd, Suite 1200, Los Angeles, CA 90017, USA